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Privacy Policy

Effective Date: 11/09/2025

 

DK Drones is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy outlines how we collect, use, store, and protect your information when you engage with our services or visit our website.

 

1. Information We Collect

We may collect the following types of personal data:

  • Contact details: Name, email address, phone number, business name

  • Booking information: Service type, shoot location, scheduling preferences

  • Payment details: Billing address, transaction history (processed via secure third-party platforms)

  • Technical data: IP address, browser type, device information (for website analytics)

  • Communication records: Emails, phone calls, and messages related to service delivery

 

2. How We Use Your Data

We use your data to:

  • Process bookings and deliver drone services

  • Communicate regarding scheduling, deliverables, and support

  • Issue invoices and manage payments

  • Improve our website and services through analytics

  • Comply with legal and regulatory obligations

 

3. Legal Basis for Processing

We process personal data under the following lawful bases:

  • Contractual necessity: To fulfill service agreements

  • Legitimate interests: To improve operations and client experience

  • Consent: For optional communications like newsletters

  • Legal compliance: For tax, insurance, and aviation regulations

 

4. Data Sharing & Third Parties

We do not sell or rent your personal data. We may share it with:

  • Secure payment processors (e.g., Stripe, PayPal)

  • Cloud storage and email providers

  • Legal or regulatory authorities if required

All third-party services are vetted for GDPR compliance.

 

5. Data Retention

We retain personal data only as long as necessary:

  • Booking and service records: Up to 6 years (for accounting and legal purposes)

  • Marketing preferences: Until you opt out

  • Website analytics: Retained in anonymized form

 

6. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction or deletion

  • Object to or restrict processing

  • Withdraw consent at any time

  • Lodge a complaint with the ICO (Information Commissioner’s Office)

To exercise your rights, contact us at:

dkdronesuk@gmail.com

 

7. Cookies & Website Analytics

Our website uses cookies to enhance user experience and collect anonymized usage data. You can manage cookie preferences via your browser settings.

 

8. Security Measures

We implement appropriate technical and organizational measures to protect your data, including:

  • SSL encryption for website traffic

  • Secure cloud storage

  • Access controls and regular audits

 

9. Policy Updates

This Privacy Policy may be updated periodically. The latest version will always be available on our website, with the effective date clearly stated.

 

10. Contact Us

For privacy-related questions or concerns:
📧 dkdronesuk@gmail.com
📞 +44 (0)1234 567890
📍 DK Drones, Greenhithe, Kent, UK

 

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